After a long weekend of
fifteen plus hours of spilled drinks, rude customers, physical pain and bad tips,
I was more than ecstatic to have a day off of work to spend with my friends and
family. However, as I enjoyed brunch at
a local deli on a Sunday afternoon, I couldn’t help but feel as though I was
vicariously subject to the same physical and emotional challenges that the a job in the the restaurant business entails.
As I sipped
my coffee, I noticed a group of four women at a table arguing and talking over
their waitress as she was trying to complete their order. After witnessing this , I couldn’t
help but be totally attentive to how rude customers were to those who are
providing them with a service. While I
was trying to enjoy my own time off of work, I constantly saw patrons yelling
at their servers. Even one person in
particular poking a bar tender in their side barking “Excuse me miss! Excuse me
miss!” Normally I would be used to this
behavior considering I have been a server for three years. Yet for some reason, these events really
shocked me.
We
all learned the
“Golden Rule” when we were in kindergarten.
Yet it seems like all bets of “treat other’s the way you would like to
be treated” are demolished when you have someone waiting on you. The
balance of human interaction is a two way
street. Unless there is something
seriously wrong with the way you have been treated at a restaurant, to
behave so rude and offensive to those who are trying to provide you
with a pleasant experience is just unacceptable. Servers rely on your
generosity to pay bills
and, in some instances, to take care of their own families. Good food
and drink can only go so far in a restaurant. Atmosphere is essential,
and we do everything
we can to make sure you have a great time.
So please, be kind, reasonable, and grateful to those who provide you
with a service. And don’t forget to tip your servers on your
way out. . .. .
I worked at a supermarket for over four years in various departments. It is disgusting and concerning how upset people can get when things do not go their way. Sometimes they even revert back to their toddler selves and throw a tantrum.
ReplyDeleteThere is a chain of command; if you're not happy with the food at a restaurant, perhaps ask (politely) to speak with the cook or restaurant manager. Screaming at the waiter or waitress isn't going to improve the quality of your food!
I think there's a larger question here in this post. You seem to be pointing at the troubling issue of manners in our society. Some people have them, some people do not. I cannot propose a solution really, but I just find it so interesting that people expect so much yet give so little. These people you frequently wait on expect the moon, yet cannot even muster a modicum of manners if something goes amiss. It makes you wonder if they are like this in aspects of life, or if they just treat "the help" like this. Either way, they are practicing questionable morals.
Service to other people can be a very difficult job. I know my family and I have always been considerate of the person waiting on us.. Gathering plates, putting utensils together all at the end of the table makes it easy for the waitress or waiter. I know my parents wouldn't want people to treat my brother, sister, or I, so why do that to other people?
ReplyDeleteI've worked in a restaurant before. Not as a waiter/waitress, but washing plates and delivering food to people. The same situation happens with deliveries. You have nice people and rude people. Though I never know what to expect when I'm out doing the deliveries. But I never try to hold grudges or be disrespectful to others that do not deserve it. Working in the restaurant business is tough, but if servers try their hardest and can be polite and helpful then customers should have no real reason to complain about the waiter/waitresses service. When it comes to the food quality, that is a different situation.
ReplyDelete